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Consumer Reviews: Car Insurance Companies

Written by Todd Clay. Posted in Related Stuff Last Updated: 04/18/2009

See what actual customers have said about their auto insurance company – the good, the bad, and the not-so-pretty

She likes her insurance company.

She likes her insurance company.

We’ve collected one hundred plus consumer reviews for auto insurance companies. Each review comes from actual customers, collected over many months, and time-stamped. Reviewers post actual experiences they’ve had with insurance companies. Sometimes they’re current customers – often they’re former customers with bad experiences.

Consumer Reviews for Car Insurance Companies

Consumer Reviews for the Big and Small Insurers

Consumers review the big names. Sometimes you’ll hear about large insurers not keeping their promises. Problems from Katrina and other natural disasters often suggest those guys are just out for themselves. But read how they treat regular customers – from the customers’ own words.  

Not only that, but we also provide consumer reviews for many smaller insurers. If you’re shopping for car insurance, you need to see what other customers have said – before you buy. This is especially true for smaller carriers.

Leave A Review About Your Own Experience

One more thing: you can help other consumers as they shop for insurance. If you have an experience with a particular company, feel free to leave a review – even if it’s a negative experience.

I’ve included links below for all the insurance companies we have reviews for. If you don’t see the company you want to review – no problem. Send me a message. Write up a short review and give them a 5-star rating for Overall Rating, Price, Service, and Claims. I’ll post it as soon as possible.

As always, everything on Car Insurance Guidebook is FREE.

AAA Customer Reviews

AIG Customer Reviews

Allstate Customer Reviews

American Family Customer Reviews

Arbella Customer Reviews

Commerce Insurance Customer Reviews

Eastwood Customer Reviews

Empower Insurance Customer Review

Erie Customer Reviews

Esurance Customer Reviews

Farm Bureau Customer Reviews

Farmers Customer Reviews

GEICO Customer Reviews

Guide One Customer Reviews

Liberty Mutual Customer Reviews

Nationwide Customer Reviews

Plymouth Rock Customer Reviews

Progressive Customer Reviews

Shelter Customer Reviews

State Farm Customer Reviews

Sun Coast General Customer Reviews

Teachers Customer Reviews

The Hartford Customer Reviews

Travelers Customer Reviews

USAA Customer Reviews

Wawanesa Customer Reviews


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Todd Clay

Todd Clay is a former insurance agent with the largest insurance company in the United States. He earned his Bachelor’s from the University of Texas. He’s worked in several fields but has specialized in insurance, financial-related information, and technology. He blogs at Car Insurance Guidebook.

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Reviews (2)

  • paul


    Overall Rating Not Rated
    Price Not Rated
    Service Not Rated
    Claims Not Rated

    Great site, great help. Surprised that MetLife isn’t in here, however.

    I’m shopping between it and State Farm.


    • Michele Wilmonen


      Overall Rating Not Rated
      Price Not Rated
      Service Not Rated
      Claims Not Rated

      Hi, Paul.
      You can find the MetLife review page here.


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