Travelers Customer Reviews
The Travelers Companies (TRV) sells auto insurance among other types of insurance in the United States. Founded in 1853 as St Paul Fire & Marine, they eventually acquired Travelers from Hartford, Connecticut. The company is still headquartered in the St Paul, Minnesota.
Travelers Insurance markets car insurance through it’s network of 14,000 independent agents. If you have an experience with Travelers Insurance, leave a review – good or bad.
These are the average customer ratings for this insurer:| Overall Rating |   |
| Price |  |
| Service | |
| Claims | |
Travelers Insurance has been nothing but courteous, helpful and available in the three years that I have been using their services. When I first signed up I needed to have my insurance cards immediately, within minutes they had the cards faxed to my work fax number. The representatives are always patient in giving me quotes with several different options. I recently moved and am trying to decide whether I want to keep both of my cars or if it would be better to sell. When I called the representative went through several different scenarios with me so I can make the choice that is best for me.
Since I have never had a claim with Travelers I am unable to give a fair assessment of their care in that department, but if their Customer Service is any indication I am sure it would be as pleasant as something like that can be.
I use Travelers because I get a discount from my work. I work for an insurance broker and our agency writes business with Travelers. I have not had any problems with them so far, but I have never had a claim while I have been with them. As far as I know their pricing is good, but I get a discount. Service seems to be good as far as I can tell. Coverage also seems to be fine. If someone asked me my option on them, I would definitely recommend Travelers to anyone who would ask me. But like I said I have never had a claim with them, so I have not had to deal with them in a stressful situation, but I do not see any reason why they would not perform well and meet my needs.