Compare Rates From Leading Companies
Save Up To 46% on Car Insurance
Enter Zip Code:
Start My Quote Takes 5 minutes to complete.

GEICO Reviews

4.2 stars out of 5 based on 209 reviews from actual customers


Overall Rating4.194.194.194.194.19
Price4.084.084.084.084.08
Service4.34.34.34.34.3
Claims4.184.184.184.184.18

geico reviews - logo

Insurance Advertising Giant – GEICO Reviews

The Government Employees Insurance Company (GEICO) provides car insurance for over 10 million customers. The below GEICO reviews are from some of those customers.

Founded in 1936 by Leo Goodwin, Sr., GEICO  began selling auto insurance to federal government employees and their families. Despite having ‘government’ in its name, GEICO has always been a private corporation and has never been affiliated with any federal or state governments. Headquartered in Chevy Chase, Maryland, GEICO sells car insurance in all 50 states. The below GEICO reviews are from nearly all of these states.

Owned by Berkshire Hathaway, GEICO has enjoyed a resurgence in recent years thanks to advertising. Several of their advertising campaigns have become well-known in recent years – most notably the GEICO gecko and cavemen campaigns. As of 2007, GEICO boasted over 13 million insured vehicles with over 11 million policyholders.  GEICO is one of top insurers of automobiles in the nation. If you have an experience with GEICO, leave a review – good or bad.

ADVERTISEMENTS

To see reviews for a different company, checkout these auto insurance reviews.

For State Farm reviews, click here.

For Allstate reviews, click here.

Reviews (209)

  • R Slagle

    |

    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    My experiences with geico have been pretty good from the start, I have always had great rates, great coverage and all in all they have been really nice and helpful over the years that I have had them.

    Until lately when I got into a fender bender, which by the way wasn’t my fault, I got hit while stopped at a red light, when I had a few problems with what happened with the whole wreck. Geico handled everything great from getting the other peoples insurance to pay for the body work needed and everything else until they raised my rates. That was the first wreck of any kind I have had on my claim and they raised my rate by a little of $200 dollar a year for something like that.

    I have loved Geico since the beginning and I feel like I was getting a fair rate for the coverage they were giving me on my claim, but the raise in my rate really had me asking myself if they were just raising it because they could or if I was really a higher risk because of a little fender bender. Other than that I have to give Geico a great review on my part. I can’t complain about the service, the rates, the coverage, and the friendly people that i encounter every time I have to talk to them about anything. I have a meeting with them over the rate change and I feel like after all this it will all be solved to make everyone happy in the end. I’d recommend Geico to anyone especially if you are young like me, 19, they give me a great rate for how young I am and for the type of car I drive also.

    Reply

  • S. Thomas

    |

    Overall Rating 44444
    Price 55555
    Service 55555
    Claims 44444

    The overall rating that I would give for GEICO auto insurance is definitely above 4 stars out of 5 stars. When I bought my first car in US, I was not having any driving history in the US. The customer service associates are highly talented and trained associates that they understood and considered my previous driving history outside of US and provided me with a good rate for my insurance. In fact I had more than 5 years if driving experience outside US. Other things which makes them the best is their online services like online payment, payments in multiple installments and prompt responses to your requests for ID card, claim settlement and other requests. Other highlight is the promptness they provide for roadside assistance.

    On a weekday morning I realized that I am having a flat tire on my car and I called GEICO customer service for assistance. They turned up in 30 – 45 minutes and I got the donut tire installed and ready to go in few minutes. They are normally a bit higher priced when compared to other auto insurance providers, but it is not that pricey when considering the service they render. They reminds about the payment dues regularly very prior to the due date and they are flexible in the payment options. I am also having the renters insurance with them and I preferred them considering their auto insurance services they have given to me and it is obviously gives me a peace of mind. I do recommend GEICO auto insurance to my colleagues and to my friends.

    Reply

  • Krystell M

    |

    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    I have had a really great experience with Geico. I had to switch to Geico after I was being charged an extremely unreasonable amount from a different auto insurance company. Geico offered me a much better rate that would fit well with my budget. My whole family is on my plan, and we have a total of 3 cars covered.

    A few months ago one of our brand new trucks was in an accident, and thankfully we had Geico to take care of us. I made the call to report the accident and I was confused about who was at fault for the accident. I learned that although the scenario was a pile up (not at high speeds so it wasn’t that bad), I was a few cars back and I was considered the one at fault for my specific situation. The agent helped me understand who was at fault in a clear and helpful way. They immediately got a rental car ready for me so that the new truck could go into the auto repair shop. My truck had to remain in the shop for about a month, and unfortunately it was considered totaled. Thankfully Geico covered most of the costs for my new truck, and I was left over only having to pay a small portion of the overall truck cost. This was my first experience having to utilize my insurance to cover damages.

    My overall experience working with Geico was very positive, and I would absolutely recommend them to my friends and other family members.

    Reply

  • Eric W

    |

    Overall Rating 11111
    Price 11111
    Service 33333
    Claims 22222

    So I finally got my own car and decided to go with Geico because i was refereed to them by a friend. At first I didn’t want to because there commercials are just so stupid i thought to myself are these really the people I want to trust with this sort of thing? But I was recommended by many people and said to ignore the commercials they are a great company, so I did and at first I thought i was getting a great deal on my car insurance ($229 without full coverage), but i turned out that i only had partial coverage on my car but i was paying close to full coverage for a sports car in CT! I drive a 95 Honda, so there should be no reason why i had to pay that much, i just thought i guess its because i have an older car but i guess that isn’t the case. I switched from geico to general and now my insurance is only $59 with the same exact plan! I would never recommend geico to any of my friends and can’t believe the i was recommended by 3 of my good friends and family members!

    Reply

  • Dan D

    |

    Overall Rating 55555
    Price 55555
    Service 44444
    Claims 55555

    I’ve had nothing but a positive experience with Geico. They have been my car insurance company for the last ten years. I’ve never had a problem that wasn’t easily solved and all of my interactions have been pleasant and efficient. Every so often I get price comparisons to see if I could save some money switching to another company, but I’ve never found anything close to the value I get with Geico.

    I’ve noticed in the last couple of years they have implemented better payment options as well. I can pay my premium at once, over four months, or over six months. The choice is totally up to me. I’m also a big fan of their website. It’s really easy to use and navigate. Finding information about claims, pricing, or billing is super simple. There’s rarely a need to call the company as I can found out any answers with ease on their site. Let’s face it, car insurance isn’t glamorous. It’s a necessity dictated by law. It should be something that the consumer has, but needs to invest little time with.

    I enjoy knowing that I’m always secure and insured by a reputable company and that I don’t have to worry about anything. I don’t have to think about car insurance. Geico gives me this security with their abundance of options and payment plans. There aren’t many frills, but I don’t need any. I just need to be insured and they allow me to do this with the best pricing and ease of service. If you are looking for reliable car insurance which is simple to maintain and set-up, then I would highly recommend Geico as you get the most bang for your dollar.|

    Reply

  • ashley

    |

    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    I enjoy my service with Geico. I was skeptical to sign up with them in the first place. Shortly after purchasing a policy with them, I hit a deer, or rather, the deer hit me. Anyhow, I only had my vehicle 6 days before this happened.

    I immediately called Geico through my app on my mobile phone. The first question they asked when I called to report the incident is if I was okay. I felt comforted by that, as I was by myself in the middle of nowhere (Wyoming). Then I gave the details of what happened. Filling out the necessary forms and having an estimate for the repairs was much easier than I had anticipated. I was very pleased with my experience.

    Since then, I have not had any issues with wrecking or incidents, other than weather damage (Hail). I am very pleased with the service and quality of care that Geico provides, considering they are an online company. Also, we moved back to South Dakota, and switching the policy state was a breeze. I would not switch policies to another company for the world. I have recommended them to several people.

    Reply

  • Josh R

    |

    Overall Rating 44444
    Price 44444
    Service 55555
    Claims 55555

    I have been with GEICO for years now and I am fairly happy with them. They have a great website where you can print out your ID cards as well as request them to be sent by US Mail. I’ve never had a situation where I needed to make a claim, so I cannot say how they are in that regard. In terms of price, while I am happy with their rates in comparison to other companies, I feel like they should be lowering my personal rates since I have been with them for years and never made a claim. Yet my rates either stay the same or have even went up by around $5 a month, which is ridiculous, in my opinion. You would think I’m exactly the type of customer they’d like to keep. However, when I compare their rates to other companies, they still win. That’s why I’ve stayed with them and will continue to in the future. Plus I love their commercials. haha I have not yet tried their phone app, so I cannot say how that works. Although they do have a good mobile website. One of the other things I’ve done is request a Canadian ID card from them, since I occasionally drive over to Canada (I live in Michigan). I’ve never needed to use it in Canada, but it is convenient to have and reassures you that you will have it if you ever need it. So really, my overall opinion of GEICO ranges between positive and indifferent. I cannot say just how good of a company they are since I’ve never had to make a claim, but their rates are the best I can find.

    Reply

  • marie v

    |

    Overall Rating 55555
    Price 44444
    Service 44444
    Claims 44444

    I decided to switch to Geico 4 years ago, after I was involved in an accident and had a different insurance company. Geico was the company of the person who hit me,and while my company was not helpful or insightful on what to expect from the process, I found the Geico representatives to be amazing, helpful and knowledgeable. They helped me set my appointments and get a rental with little to no wait time. They never bothered me when the repair took too long from the shop, instead they called, apologized and offered me to upgrade my rental car to a large suv with a free tank of gas. They were so helpful that I switched immediately. I have never been happier.

    I have had them for 4 years and they have always been a breeze to deal with. I have had two broken windshields and because I am in Florida, it is free replacement- they got the company out in just 1 hour and did all of the leg work including scheduling and calling me to confirm 15 minutes before arrival. After both installations of the windshields, they were courteous and called to make sure everything was to my satisfaction. Also, last year, a gentleman hit me on purpose, but not enough to do damage to his car. He hit me in a way that looked questionable, as if it could have been my fault. He quickly stated he would not go through insurance, but demanded 10,000 from me. I realized soon after, it was a scam and reported the accident through my insurance company- They stated it would not go through as a claim if there was no report from the other gentleman, but they agreed it sounded like a scam. When the guy called me, I gave him the number to the Geico rep, but he was only trying to extort money from me again. Geico was wonderful in helping me deal with this too.

    Reply

  • quentin

    |

    Overall Rating 22222
    Price 33333
    Service 44444
    Claims 33333

    The cost of my GEICO premium has gone up without any rhyme or reason, because of this unwarranted increase I decided to take my business elsewhere. My auto insurance policy was active from 06/12/13 – 12/12/13. To buy a new policy for the next six months (12/12/13 – 06/12/14), my premium was $423.19 for the first month installment. I chose not to pay this premium and instead purchased auto insurance from a competitor company. GEICO is now billing me $423.19, indicating I owe them for the new policy premium, even though I have informed them verbally and in writing that I no longer want an insurance policy through GEICO.

    Reply

Leave a comment

Overall Rating
Price
Service
Claims