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GEICO Reviews


Insurance Advertising Giant – GEICO Reviews

The Government Employees Insurance Company (GEICO) provides car insurance for over 10 million customers. The below GEICO reviews are from some of those customers.

Founded in 1936 by Leo Goodwin, Sr., GEICO  began selling auto insurance to federal government employees and their families. Despite having ‘government’ in its name, GEICO has always been a private corporation and has never been affiliated with any federal or state governments. Headquartered in Chevy Chase, Maryland, GEICO sells car insurance in all 50 states. The below GEICO reviews are from nearly all of these states.

Owned by Berkshire Hathaway, GEICO has enjoyed a resurgence in recent years thanks to advertising. Several of their advertising campaigns have become well-known in recent years – most notably the GEICO gecko and cavemen campaigns. As of 2007, GEICO boasted over 13 million insured vehicles with over 11 million policyholders.  GEICO is one of top insurers of automobiles in the nation. If you have an experience with GEICO, leave a review – good or bad.

To see reviews for a different company, checkout these auto insurance reviews.

For State Farm reviews, click here.

For Allstate reviews, click here.

Overall Rating4.24.24.24.24.2
Price4.114.114.114.114.11
Service4.314.314.314.314.31
Claims4.194.194.194.194.19

Reviews (259)

  • Michelle L

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    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    I needed to switch insurance companies, so I took the afternoon to call around. I called several companies, and got some fairly decent auto quotes, all much much lower than what I was paying currently. My last call was Geico. I really wish I had called them first. From the start my experience was amazing! The service representative answered very fast, and immediately made friends with me. I felt as if I had known him for years! He asked me a bunch of questions about my car, and within minutes had me this perfect quote. It was over $200 dollars cheaper than what I had been paying for three entire years! THREE YEARS! He was able to get me set up within a very few minutes. During the phone call he asked the basic information, but they were actually able to pull my DMV information from my Social Security Number, so I didn’t even have to dig to look for numbers or anything else. He was able to get my insurance set up so that I did not have to pay anything to start today. Better yet, I got to start my Geico Insurance the day that my other insurance was paid through. They totally understood that we had just paid Four Hundred Dollars out to the other company. I was floored that they worked with us so well. They set us up with auto deduction each month, and it will come out on the same day! No more guessing how many days early our insurance was going to be due the next month! They were able to set us up on a bundle program, so that we got discounts for putting all three vehicles on there. They also gave us a valued customer discount since we had been with our previous company for five years. They kept congratulating us on our great driving record. We felt so comfortable with them. What was the best part? They emailed us our policy numbers while we were on the phone with them. Also, they sent us letters to send our current insurance company to let them know that we were “breaking up”. It was awesome, and so unexpected. I would definitely recommend Geico to anyone looking for the best prices and the absolute best customer service!

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  • Lauren B

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    Overall Rating 44444
    Price 55555
    Service 44444
    Claims 33333

    When my husband and I had started to look for car insurance for both of our cars (we were with our parents insurance up until this point), we looked at ALL the insurance companies- AAA, State Farm, Progressive, Allstate, etc. GEICO was by far the cheapest option- I don’t know if it was because my parents had been GEICO customers for years, or what it was, but they had the cheapest price for overall coverage. We have really liked working with them and I like being able to choose exactly what I NEED covered- we don’t need full coverage on our two older cars, so I was happy I could pick and choose what I wanted. I have done everything online and it was pretty easy; the only thing I wish was better was not having a limit to the amount of quotes I asked for. After a few times, it said I needed to call GEICO and speak with someone to get another quote. I do not know why this was the case, but in the end I figured out what I needed from a previous quote and didn’t have to call them over the phone. I also like that getting the insurance and printing our the insurance cards is an instant thing- I didn’t have to wait for the cards in the mail, or wait a few days before I could print them out. It was a quick and easy process, which I have to say I was surprised about. Overall, I really like GEICO so far. This coming February will be our second year with them and I do believe we’re staying with them for the time being. They have good discounts!

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  • Sandhya Shah

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    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    I have been with Geico for more than 20 years. I have never had a terrible ordeal. I expected to record a case around 12 years prior as I was in a mishap that was not my deficiency. State Ranch was totally on my side. My van was totaled in the mishap and in the preparatory examination by one of their operators, they paid my vehicle credit off totally. Once the case experienced the last examination and it was resolved to be the other party’s issue, Geico sent me a check repaying my $500 deductible in a convenient way. I have never had an awful affair. Truth be told, I bought another vehicle 2 days prior and notwithstanding accepting a lower quote from another insurance agency for the same scope, I rejected the offer as I am faithful to Geico. My present operators, has addressed inquiries concerning my approach and given me predictable incredible guidance. His staff is dependably neighborly and supportive moreover. exceptionally fulfilled by basic and simple recharging. At reestablishment time I’ve generally shopped a few different organizations, and Geico has dependably been the minimum costly. They have reestablishment accessible by US postage, which makes it extremely basic. All the printed material is done in copy, which makes it simple to have a set with every vehicle protected by Geico. I get my recharging notice no less than a month ahead of time, which makes the likelihood of delay a great deal less conceivable. Friendly client administration. At whatever point I had an inquiry/issue they generally ensured that everything was dealt with. Never had client administration like this with an insurance agency.

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  • Brooks

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    Overall Rating 44444
    Price 55555
    Service 44444
    Claims 44444

    Geico has appealed the most to me for quite some time. They are a big multinational insurer, and clearly their rates are just tough to beat. I insure two vehicles at state minimum coverage and it’s under $400 dollars a year for both cars combined. Also, I really like how easy it is to work with them. They won’t be calling you bugging about some insurance review. But, at the same time they are always there via the internet, or through their toll-free phone number. I have not filed a claim with them, but I understand from friends who also insure with Geico that they have no complaints over that process- and net result. Also, they are timely with all pertinent account information, and can mail you say a proof of insurance card if you need it at any time. Their rates and plans are clear and quite straightforward. It’s that essential simplicity; combined with perhaps the best rates in the business that will keep me coming back year after year as a loyal and enthusiastic Geico customer.

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  • Angela

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    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    After 15 years of service, I can still say I’ve had nothing but good experiences with Geico, despite not having a “local” agent near where I live. Here are a few of the great experiences I’ve had with Geico. The first car I had ensured with them was a reliable Oldsmobile. I drove it till it had 300,000 miles on it.

    When the car was about 10 years old, I had required some service (cracked windshield), and while I was talking with the agent she said, you know, your car is currently ensured at a replacement value that is higher than the blue book value, given its age. So we adjusted my coverage and I saved some money for the rest of the life of that car. On another occasion, I was hit by a deer and the agent needed to see my car prior to the repairs. I’m a college teacher, so my schedule is a little tricky (can’t just cancel class for something like this). My Geico agent arranged to meet me in the parking lot at work in a 40-minute window between my classes, and he arrived right on time. (Could someone tell my cable company this is possible?) I carry Geico’s road-side assistance service, and it has been a lifesaver on several occasions: blown-out tire, frozen fuel pump, dead alternator, and a crazy event where I got stuck in some snow in a parking lot. All these happened to me while I was far from home and on the road, and each time Geico found the closest tow place, repair shop, etc., and got them to me quickly. (I was amazed when a friend with a different road-side assistance program got much inferior services, because this is the only insurance company I’ve had.)

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  • Hendrix

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    Overall Rating 44444
    Price 55555
    Service 44444
    Claims 44444

    I have an auto policy on my 2005 Chevrolet Silverado with Geico. It was very easy to start the policy. I went to the website and filled out the form. I decided to pay every 6 months and then everything was set up. I think the price is fair. I pay about 500 dollars every 6 months for my vehicle and also in case if I damage someone else’s vehicle. I think the coverage is high and will protect me in most situations. The policy premium is a small price to pay for the security and peace of mind that Geico gives me. I have gotten in two accidents in the past couple of years and had to deal with the company. The first was when a truck pulled out in front of me and dropped a large pipe in the road. I had to stop quickly and the car behind me rearended me. I called the company and they let me know that if I paid a 500 dollar deductible I could have all my repairs done. Thankfully my dad was able to repair the damage to the bumper. This accident was not my fault, but the one I got into next was. I was in an unfamiliar neighborhood and ran a stop sign. There was a car coming on the cross street and hit me in the passenger door. I was really afraid that I might have caused damage to the other person or the vehicle. Geico gave me peace of mind that I will be protected and not lose big financially from this accident. They called me to let me know they were there to defend me if anything was broken or the person was hurt. I felt safe and secure with Geico and was glad to have them on my side.

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  • K. Khalid

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    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    My family and I have been with Geico for almost ten years now. Every once in a while we ask for quotes from many other auto insurance companies, but time and again, Geico proves to us that we have the best deal. No matter which way we work it, Geico always has ensured that we have the lowest insurance premiums. When our car broke down, Geico was quick to help us out and get a tow truck out to us and get us to our family mechanic. Whenever we have had questions, they left no stone unturned and made sure we fully understood everything before we got off the internet or off the phone with them. When I’ve called them, I’ve never had to wait very long and the workers on the other end always knew what to do or who to direct us to and could always answer our questions quickly or find the person(s) who could. I haven’t had service like that with any other company. When we moved from one state to another, we were quite worried that our insurance premiums would skyrocket but Geico was there for us and made our transition smooth. I was grateful to see that our premiums didn’t go up very much at all and were still tons lower than all the other available auto insurers. When my sister’s car was totaled, they were quick to get her into a rental until they finished their investigations, which were lightning fast. Before she knew it she had her replacement car in a matter of a few weeks. My family and I are pleased with Geico and I have to say, I am quite sure we will remain loyal customers with them for many more years to come.

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  • Jason

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    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    I have been with Geico auto insurance for almost ten years. They have always treated me well. I have a convertible car and the rear window shattered one year. I called Geico and they said they would cover it after I paid my deductible. They scheduled a meeting with an adjuster, which was quick and easy. Geico worked with the repair company to schedule a repair time. Geico also gave me a free rental car for the time period that my car was in the shop. Afterwards, the car’s roof was replaced and the whole situtation was handled perfectly. Geico’s web site is a pleasure to use. I can log on, check my coverage, make a payment, get ID cards and more. They also have a very useful mobile app, which allows you to do many of the same things right on your smartphone. I have their roadside assitance. I’ve had to use the roadside assistance twice and both times it was fast and easy with no charge to me. One time my car had to be towed, and another time the driver jumped the battery on my car to start it. Geico is also willing to help with payment issues. On a couple of occassions, I had to contact them to delay the monthly premium payment by a few days. They handled everything over the phone with no hassles. Overall, I am very happy with Geico and have no plans of switching. I would recommend them to anyone who has need for auto insurance

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  • james

    |

    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 44444

    To date Geico is, the best company I have been with. They are more than just a series of cute commercials. The company actually manages to deliver. Over the course of my driving history, I have been with three different companies, including State Farm Allstate and my current company. Geico provided the best price at the beginning, and they have maintained that price through the years. They are convenient, offering payment through a number of different methods, and either in a lump sum or monthly installments. They also offer an automatic payment plan, where each payment is automatically deducted, eliminating the penalties due to forgotten payments or missing stamps and envelopes. I have not had to file a major claim, but minor ones such as glass replacement were taken care of with little trouble. I have spoken with other clients that have required repair or replacement of their vehicle, and they were generally satisfied with the process. That does not mean they obtained full replacement value, but the amount was viewed as fair. I have reviewed my insurance with a local agent in person, and verified with the national company at their toll free telephone number. They were easily able to verify my provided driving history, and quickly used it in the evaluation of my policy. I would give them serious consideration if you are in the market for a new company, particularly if you are located deep in the heart of Texas. If you also have home owners insurance, it is possible to get an additional discount on both policies

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