Mercury Insurance Customer Reviews
Reviews for Mercury: A California-based Car Insurance Company
Mercury Insurance Group sells auto insurance. Mercury is a Los Angeles, California-based insurer and provides auto and property policies to consumers and businesses. Founded in 1962, Mercury began expanding operations into other states in 1990. They now have offices in Texas, Florida, Georgia, Pennsylvania, and other states.
Mercury Insurance grew their company by writing sub-standard policies where many larger insurance companies didn’t take on higher risk drivers. This strategy has proven successful. Mercury still markets their policies through independent agencies and brokers.
Mercury Insurance Group (MCY) is a publically traded company. Mercury recently followed GEICO’s lead by creating humorous commercials with UFO-ologist, Dr. D.B. Selwick. According to the backstory, Selwick is convinced Mercury is run by aliens from the planet Mercury.
If you have any experience with Mercury Insurance, please leave a review. We appreciate your review, whether it’s good or bad.
These are the average customer ratings for this insurer:| Overall Rating |   |
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Since 2005, I have switched to Mercury Insurance at the advice of a friend. Hearing grate things about their claims service, and their reduction in premium costs compared to other companies, I pulled the trigger and switched. I couldn’t be any happier. The online quote process was a breeze, automatically emailing the nearest insurance agent to your location towards the end of the quote.
On a sidenote, the premium was outstanding, and I ended up saving over 100 dollars. I always received my insurance ID cards immediately upon the end of every 6 months. Once I got set up, I knew it was going to be way better than my previous insurance company. The agent I was assigned to, always answered my phone calls (address changes, adjustments to premiums, additional people). One minor fender bender I was involved in was smoothly processed. The claims department was friendly, and they gave me detailed instructions on who to see and where to go (body shops, agents, etc.)
Overall I give them 4 stars, and would definitely recommend them to any of my friends and family.
I switched to Mercury six years ago with two teenage sons on the policy. Since 2006, Mercury has paid a total of six claims for accidents my sons have been involved in, and I still have insurance with Mercury. This experience should say everything about an insurance company. They have my highest rating in all areas.
Thank you, Mercury. We have really been taken care of by this insurance company.