Q: After I switched to another insurance company, they told the DMV I had an uninsured vehicle months ago. Nothing I could show them could convince DMV and the Driver License Office that I had had insurance until my vehicle title was changed over because the insurance company lied. It cost me $150.
A: First, insurance companies are not out to get you and don’t purposely lie to the government.
If you can produce proof of coverage there should be a refund of the fee you paid, but I am not sure exactly the story behind why they would not accept your proof of coverage. When I have worked with my insurance clients and the DMV for proof of coverage I have rarely had an issue with them accepting a faxed copy of the client’s declarations page from me.
Now if the title was not in your name with the DMV, then yes, they would have trouble matching up your proof of coverage to the vehicle as the information does not match. But if your title was changed over and you had proof of coverage from the time the title was in your name, you are owed a refund.
I would escalate this to higher up in the DMV if you did indeed have coverage that you are not getting credit for. On the other side, if your car insurance company is not providing proof for the correct days talk to a supervisor there.
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