Sun Coast General Customer Reviews
Sun Coast General Insurance Agency is a California-based independent insurance agency. They are not a carrier, but an auto insurance broker. They primarily sell policies on the West Coast, but are licensed to market car insurance in other states.
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Reviews (1)
Donna L
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I use sun coast to insure my 2002 ford mustang. I really would not recommed this insurance, they may have been the cheapest at the time. But, little did I know that they would be charging me a $12 billing fee each month. They are constantly changing the due date on me. Its not just due the same date each month, they’ll send me one notice stating your insurance payment is due on this xx date, then a few weeks later I’ll get a new notice stating your payment is due on xxdate.
When I call customer service, it is always VERY hard to get a hold of someone, and then the wait time is 10 min +. The reps are never very helpful. They charge an extra $5 fee if you pay with credit card. The website sucks, and is pain to get into each time. They do a one year period, and charge a hefty cancelation fee and a huge start up fee. Overall I would defnitly find a different insurance company than sun coast general insurance.
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