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I Purchased Car Insurance Online, Who Can Help Me?

Written by Michele Wilmonen. Posted in Ask An Insurance Question Last Updated: 04/28/2016

Question: I purchased a car insurance policy through a website like yours online, but now I have questions about my policy, who can I ask? Can you answer my question?

Answer: When you purchase a car insurance policy through a website like Car Insurance Guidebook you are actually placed with a car insurance company and even an agent. All of this information can be found on your declarations page of the new insurance policy that you just purchased. They will be the ones that you can contact to answer any question that you have or to make any changes to your policy.

Car Insurance Guidebook is simply a tool that makes finding car insurance easier, we are not a car insurance company or agency.

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Michele Wilmonen

Michele's first introduction to insurance was working for a major insurance company as a file clerk and a mailroom supervisor in a regional office. She learned insurance directly from underwriters and claims adjusters from questions and also watching them do their job. Since then, she's earned a number of insurance certifications from the Insurance Institute of America and also a Bachelor’s degree from the University of Idaho. She blogs at Car Insurance Guidebook.

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