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GMAC Customer Reviews

General Motors Acceptance Corporation (GMAC) is one of the few international insurance companies in the market today.

Founded in 1919 as the General Motors financial services arm, GMAC is currently headquartered today in St. Louis, Missouri and Southfield, Michigan. They have over 100 offices in the United States and Canada, and currently employ over 4000 people. Outside of North America, GMAC has insurance operations in Asia, Europe, and Latin America.

GMAC likes to find new ways they can offer a unique product to their customer and still maintain high levels of customer service, as well as rates that are competitive with other insurance companies. They were the first company to offer their clients insurance coverage that would pay for unexpected mechanical repairs that had nothing to do with a car accident.


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Overall Rating55555

Reviews (1)

  • Connie Evans


    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    My car had been vandalized. I had never turned in a claim to my insurance company before, so I was feeling kind of confused. I went online and actually initiated the claim on their website.

    By the next day a representative called me. She told me that an insurance adjuster would have to come to my home and look at the car, to assess the damages. The next day the insurance adjuster came to my house. He assessed the damages and then told me that he would have to turn in his report to another insurance adjuster at the company. He said that I would most likely get a decision on my claim in the next few days. In the next few days the insurance adjuster called me and said that I had been approved to have my car fixed and that I could take my car to a body shop of my choice.

    So I took my car to a local body shop. The man from the body shop evaluated the damages and presented an estimate to my insurance company. My insurance company approved the estimate and I was then able to bring my car in to the body shop and get it repaired. I was quite impressed with the GMAC insurance company, as they were very professional, helpful and didn’t keep me waiting.

    I liked that they were in touch with me every step of the way and that they approved the repairs to my car so quickly. Their rates are quite reasonable too.


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