Question: I canceled my insurance with thr general they told me I was going to get a refund than days later I get an email tjat I owe them I cancel 5/26/16 last payment was 5/2/16 they say I have a balance of 633 but I don’t understand why they told me when I was canceling I was getting a refund of 200 and some I still don’t get why where dis they get the 633 from.
Answer: You need to contact them back and ask them how they got this number and also to make sure they have your cancellation date correct. Now, with your last payment being made on 5/2 and a cancellation date of 5/26, you could still have earned premium. However, I don’t know your billing cycle or your premium to be able to tell you.
Earned premium is the insurance coverage that the insurance company provided for you, but that you had not paid for yet.