Baldwin and Company Insurance Review

A Happy Customer Reviews Baldwin & Co. Insurance

Editor’s Note: Baldwin and Company Insurance is an independent insurance agency in Joliet, Illinois. Baldwin Insurance is not an auto insurance company.

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Baldwin & Co. Insurance Location - Courtesy Google Maps

Baldwin and Company is an independent, mid-size insurance provider based out of Joliet, Illinois. They are affiliated with Pekin Insurance and Indiana Insurance.

I have used Baldwin and Company for my primary automotive insurance for almost twenty years. I feel that they provide some of the best service of any company, large or small.  While their prices are at the market rate, it is possible to find some better deals by way of discount or national insurance companies. However, I’m not quite sure a price can be put on the service I’ve received from Jeff over the years.

Back in 1998, my car was totaled in an accident that was not my fault. While I did not get a ticket for the accident, the problem was that the person who hit me drove off after the accident. I was able to get the license plate of the SUV that smashed into my 1991 Ford Tempo at 50 miles per hour, but unfortunately, when my city’s police dispatched an officer to the address that matched the records, no one admitted to being behind the wheel at the time.

Baldwin & Company went above and beyond helping me through every step of the way. I was personally introduced to the owner of a body shop run by a friend of Jeff’s that was able to make the repairs using some spare parts, and it turned out my car was not totaled after all. All of my questions were answered within a day, if not at the exact time I called. I cannot overemphasize how helpful this kind of service was in a time of relative crisis.

Baldwin and Company actually provides all types of insurance, and if I did not have a life policy through my current employer, I would consider them for that as well. Jeff is usually able to speak to me personally in a very short time frame and is even willing to speak to me at his office if need be. All three times I have been in automobile accidents since I have been using Baldwin and Company as my provider, I have actually spoken to Jeff from the scene of the accident. It is this kind of personal connection that really makes me want to stay with Baldwin and Company for as long as I am driving.

Their office is located in the Twin Oaks Towers officers at the intersection of Essington and Jefferson in Joliet, Illinois. Thanks For Years Of Great Service!

– John Markham, Illinois