Comments on: Teachers Customer Reviews http://www.carinsuranceguidebook.com/teachers-customer-reviews/ What Your Agent NEVER Told You Thu, 29 Jul 2010 15:31:43 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Monica Carroll http://www.carinsuranceguidebook.com/teachers-customer-reviews/comment-page-1/#comment-680 Monica Carroll Thu, 03 Jun 2010 02:38:56 +0000 http://carinsuranceguidebook.com/?p=505#comment-680 I have been paying premiums on my Teachers Insurance policy for 2 years. This week my daughter was hit by a drunk driver. This is the first time we have had an incident requiring any service from Teacher's Insurance. I called in to report the claim just hours after the incident and was told that I would hear from my adjuster by Tuesday (No one available over the holiday weekend). I called Tuesday and got a voicemail. I called Wednesday and left another voicemail and left a voicmail on the adjuster's supervisor's line as well requesting that I hear back from someone as soon as possible. It has been 4 days since the accident and I have still not heard a word from my representative. The premium is lower than my previous carrier, but I feel I am paying way too much for the service I am NOT receiving. I am also finding that the representatives in the service department and claims reporting department are unknowledgeable about coverage questions and laws of my state. I am finding out the hard way the value of having a representative in my area who is accessible. Don't save a few pennies and sacrifice true coverage. I have been paying premiums on my Teachers Insurance policy for 2 years. This week my daughter was hit by a drunk driver. This is the first time we have had an incident requiring any service from Teacher’s Insurance. I called in to report the claim just hours after the incident and was told that I would hear from my adjuster by Tuesday (No one available over the holiday weekend). I called Tuesday and got a voicemail. I called Wednesday and left another voicemail and left a voicmail on the adjuster’s supervisor’s line as well requesting that I hear back from someone as soon as possible. It has been 4 days since the accident and I have still not heard a word from my representative. The premium is lower than my previous carrier, but I feel I am paying way too much for the service I am NOT receiving.

I am also finding that the representatives in the service department and claims reporting department are unknowledgeable about coverage questions and laws of my state. I am finding out the hard way the value of having a representative in my area who is accessible.

Don’t save a few pennies and sacrifice true coverage.

]]> By: Tom M http://www.carinsuranceguidebook.com/teachers-customer-reviews/comment-page-1/#comment-52 Tom M Mon, 24 Nov 2008 13:08:38 +0000 http://carinsuranceguidebook.com/?p=505#comment-52 My experience with Teacher's Choice has been very positive. Their customer service has always been friendly and prompt. In the seven years that we have dealt with Teacher's Choice, we have had to file two claims and both were handled quickly and professionally. There has never been any hassle with this insurance company even though it is not as well known as others. The thing I like best about them is that their rates are as low or lower than any other company I received a quote from when I was searching for automobile insurance. I would highly suggest looking into this company if you are looking for a new insurance company. My experience with Teacher’s Choice has been very positive. Their customer service has always been friendly and prompt. In the seven years that we have dealt with Teacher’s Choice, we have had to file two claims and both were handled quickly and professionally. There has never been any hassle with this insurance company even though it is not as well known as others. The thing I like best about them is that their rates are as low or lower than any other company I received a quote from when I was searching for automobile insurance. I would highly suggest looking into this company if you are looking for a new insurance company.

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