Satisfied GEICO Customer In Texas
GEICO Auto Insurance Review: Daniel G. in Texas
Daniel G. is happy with the Gecko.
As a long time member of Geico, I have to say that I’m generally pretty satisfied with their services. To start, I do not carry a very “high value” insurance policy with Geico. I own two cars, one a 1992 Miata with liability only, and the other a 2007 Toyota FJ Cruiser which carries the minimums as required by the financing company.
My experience with Geico is split between the two. I have yet to file an official claim on either car, however I have had very pleasant and honest conversations with Geico representatives over the phone regarding a claim I considered making against a cracked windshield on the newer of the two. I felt I was directed in the right direction by the representative, in that by not making a claim I’d be doing myself the biggest favor, between premiums and deductibles.
I’ve also called about ways to obtain a lower rate. The representatives have been very forthcoming regarding ways I can do so. On my older car, I’m very pleased with the low rate I obtained for adding it, and the convenience of setting this up on their website. Overall the website access on the Geico site is excellent. I never have a problem pulling up a bill, requesting new insurance cards, or making changes to my policy.
For example, when I purchased my second car I changed the driving habits (such as distance driven per year – and which car was purely for recreation) of the first car and updated my policy with a few short clicks. Within 24 hours my policy price had improved reflecting those changes. Additionally, Geico also allows you to change your payment term on the fly directly from the website. This means although I might sign up for a 4 payment plan initially, if the cost is too high one month due to unrelated expenses, I can simply switch to a 6 payment plan and spread the cost out over the remaining policy period. This has been really helpful on more than one occasion. I love being able to do it right at home without sitting in a company’s office or waiting on the phone.
This experience is all in comparison to previous experiences with other insurance agencies who have been near impossible to reach on the phone or with payment systems that required sending a check or added fees for paying online. I feel like Geico really is the best car insurance available for someone with minimum needs, who has a computer, and doesn’t mind the lack of a physical office on every street corner in need to do business. Overall I would say I fit those qualities.
I’m very satisfied customer!
- Daniel G., Texas
September 24, 2009
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