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New Vehicle Missing from Car Insurance Policy

Written by Michele Wilmonen. Posted in Ask An Insurance Question Last Updated: 06/01/2016

Q: My car was totaled in 2015. I assumed since the company was cashing my monthly payments, I thought I was being covered on my new car. I found out a few weeks ago that my new car was not covered since purchase. Am I due a refund for paying on a total loss car? I’ve since added it after trying to file a claim.

A: You need to talk to your agent or insurance company and figure out exactly what you were paying for.  Tell them you want to see documentation of the coverages for that time period as well as the bills for the premium you were paying.  Hopefully, you have an agent and you can sit down and talk to them about it to find where the problem happened.

If it turns out you told them to put your new vehicle on your policy and they didn’t you are owed the coverage.  You may have to pay the back premium, but it will at least get your total loss covered. On the other hand it was your responsibility to know what you were paying for. If the new vehicle was added you would have received documentation on it that you should have read through. If you didn’t get documentation of the new vehicle coverages a follow up with your insurance company or agent should have been made.

Life Insurance

Written by Michele Wilmonen. Posted in Ask An Insurance Question Last Updated: 05/27/2016

Q: I out lived a 15 year term life insurance policy i am in conversion period.I was paying $56.96 a mo. They are saying if I want to continue with the policy my premium will be $11,740 a year. Does this sound right? $100,000 policy I am 75 ?


A: Thanks for your question, we actually only answer questions about car, home, auto and other property and casualty insurance here. However, I have to say from a math standpoint those numbers don’t add up.  If you live another 10 years and just put that money in a savings account with your beneficiary’s name on it you will have $117, 400. Of course this is an unprofessional opinion and I have to advise you to seek professional financial advice before purchasing or making any investments for your life insurance.

Taking Your Car Insurance on a Road Trip

Written by Michele Wilmonen. Posted in Ask An Insurance Question Last Updated: 04/30/2016

Question: We are going to be taking a road trip across several states this summer and want to make sure we are covered. Do we need to get insurance coverage for every state we go through?

Answer: Good question and the answer is no. The insurance coverage you have on your car in your home state follows you around the entire nation, regardless of the insurance laws for the different states you travel through. State insurance laws are for those that reside in that state, not for those just passing through or visiting.

You do however need to make sure that you are abiding by the different traffic laws in each different state you visit.


Your Car Insurance Policy Contract

Written by Michele Wilmonen. Posted in Research Last Updated: 04/30/2016

Your car insurance policy package broken down into easy to understand sections.

Auto Insurance Policy

Breaking down your car insurance policy package.

Opening that huge package from an insurance company that is your new car insurance policy leaves most of us so overwhelmed that we just pull out the insurance cards then slide the rest back in the envelope and quietly file it away. Well, filed away until we actually need it after an accident to see if we have coverage. Even then because it is a legal document it can still leave us scratching our head.

So here is a quick an easy guide to help you navigate that daunting package a little easier.  Now keep in mind that every insurance company is different, so this is just a general guide.

Breaking Down the Car Insurance Policy

Every car insurance policy can be broken down into sections and understanding one section at a time can make it a lot easier to understand the policy as a whole. In general, car insurance policies all have the following:

  1. Declarations Page
  2. Insurance Statement
  3. Conditions
  4. Exclusions
  5. Definitions
  6. Endorsements

Declarations Page

The declarations page has all of your personal information, your specific coverages and also your billing information. You will actually get a new declarations page every time your insurance renews because the information will change at each renewal. However, this is the only part of the insurance policy that you will get at renewal as the rest of the policy package stays the same so there is no reason to send you the other parts again.

You will, however, get a full packet if there have been significant changes in any of the other parts of the insurance contract.

Insurance Statement

The insurance statement is exactly what it sounds like, it is a statement from the insurance company stating that through this contract they are agreeing to provide you insurance coverage.


Specifically outlines what your responsibilities as the policyholder are and the responsibilities of the insurance company.  It can also include how to cancel your policy, billing options, and other legal obligatory information.


Defines in details what is NOT covered under your insurance policy. There is no gray area here, the insurance company is very specific about things they don’t cover.


This is the insurance company’s version of their dictionary.  Everything term that could possibly be confusing is right here specifically defined for you.


Some insurance policies don’t have an endorsement section or there is nothing in it, this is only because there are no endorsements on the policy.  Endorsements are additional coverages that are not included in the basic policy but that the insurance company offers to add on for you. Those additional coverages and their details will be added here.

Yes, an insurance policy packet can be daunting, but it is in your best interest to understand exactly what you are paying for and to make sure you have the car insurance coverage you need in the event of a catastrophe.

I Purchased Car Insurance Online, Who Can Help Me?

Written by Michele Wilmonen. Posted in Ask An Insurance Question Last Updated: 04/28/2016

Question: I purchased a car insurance policy through a website like yours online, but now I have questions about my policy, who can I ask? Can you answer my question?

Answer: When you purchase a car insurance policy through a website like Car Insurance Guidebook you are actually placed with a car insurance company and even an agent. All of this information can be found on your declarations page of the new insurance policy that you just purchased. They will be the ones that you can contact to answer any question that you have or to make any changes to your policy.

Car Insurance Guidebook is simply a tool that makes finding car insurance easier, we are not a car insurance company or agency.

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Car Insurance Guidebook Unravels the Car Insurance Mystery

Unless you work in the car insurance industry, the topic is probably a mystery to you. The words deductible, comprehensive, collision, liability, premium, loss of use and bodily injury are all gibberish when they reach your ears.

Unfortunately, insurance is something that you are required to have by law if you want to drive. Because of how confusing it is many people go around in almost an insurance daze while they get car insurance quotes from the auto insurance companies that they have heard of. In reality, they are completely lost as to what they are actually buying.

Instead of looking at what each insurance company offers in the terms of protection for both themselves and their car, they are instead looking for cheap car insurance. Finding the cheapest car insurance coverage makes having to buy the required product all that much less painful, but misses the whole point of having insurance.

Learning about insurance through your insurance agent or websites like Car Insurance Guidebook will give you the upper hand when you looking for car insurance. You can take your knowledge and not only find the best price for insurance, you can use it to find really great insurance to protect you and your assets. Then you aren’t stuck settling for just average car insurance that can hurt you financially if you ever need it because there isn’t enough protection.

For example, when looking for insurance the car insurance rates are just the first of many factors that need to be taken into account when you are shopping around for car insurance. You also need to take into account the type of vehicle that you are driving. Many people don’t know this.

Are you driving around a vehicle that is a new sedan and can be protected under any blanket insurance policy? Or do you have an old car that you fixed up that needs special protection and could be better covered under classic car insurance?

Don’t just assume that when you compare car insurance that it will be a one-size-fits-all policy. This is where the insurance knowledge will come in handy; you will know what you need to protect yourself and your vehicle.

You will understand what your insurance agent is talking about when they use insurance terms and you will actually be able to make an informed decision. This is much better for you instead of the “nod and smile” approach people take in their insurance agent’s office.

Also just like your life changes your insurance needs will change. This year you may just need to learn about the best deductible to have. Next year you may need to educate yourself on car insurance for young drivers. As the years pass, motorcycle insurance may be something you will need to know.

Many wise people say that you never stop learning, so take their advice and educate yourself on the insurance that you spend a lot of money on and can’t get away with not having.