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Grange Insurance Customer Reviews

grangelogo1 Grange Insurance Customer ReviewsGrange Insurance is a collection of insurance companies offering auto, home, business, and life insurance. Grange Insurance was started in 1935. As of 2009, they had $1.3 billion in annual revenues and $2 billion in assets. They’re located in Columbus, Ohio and do business in both Southern and Mid-Western states like Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin.

Grange Insurance sells their policies through a network of independent agents. They also tout their community involvement both in and around the Columbus area. If you have any experience with Grange Insurance, please leave a review – good, bad, or ho-hum.

Overall Rating33333
Price55555
Service33333
Claims55555

Reviews (4)

  • Terrie V

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    Overall Rating 55555
    Price 55555
    Service 55555
    Claims 55555

    I have car and house insurance with Grange. I had heard about them from a friend, that said she’d had them for years, and the price alone couldn’t be beat. Plus, they had always treated her nice, on top of it.

    I used an insurance broker to find me the best deal on insurance rates. Being I’m on a fixed income, I needed to save money, with no COLA raise for SS, for the next 2 years (at least).

    By using a broker, they did all the hard work for me. I wasn’t checking emails or taking notes on rates and such. He did it all for me.

    I was amazed at the price, compared to what I was paying, with a company I had had for over 20 years. And they were raising my rates, with the next bill. When I let them know I was cancelling, THEN they said they would lower my rate to what Grange was offering, to keep me as a client. I said “”no thanks, you missed your chance at keeping me as a customer.”"

    They take my payment right out of my checking acct, every month. Every month, I know the day it will come out, with no worry of it being one minute late, and being canceled. Every month, they send me a new schedule of payment cost for the next few months. These are easy to read and understand. They have easy online access, if I need to change something or report a problem.

    If I have an accident, I just call my broker who can handle it, or Grange. The choice is mine. Same goes for my home insurance. They also took into consideration, that I had a newer roof, new electrical work, dead bolts, new furnace/AC and hot water tank. Little did I know, things like this can lower your rate.

    I recently had to add my son to my car insurance. The cost was fantastic, no complaint on that. Within a few days, the new papers arrived in my mailbox. They are fast.

    Reply

  • Mike Daniels

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    Overall Rating Not Rated
    Price Not Rated
    Service Not Rated
    Claims Not Rated

    I bought a bundle insurance package with Grange three cars and the house, when the well collapsed they told me I had a potential claim when the insurance adjuster spoke with me and the well workers he could not get the information straight and continued to ask the same questions over and over giving me the impression he was stalling till he could figure a way out of paying the claim.
    With two hundred thousand dollars of bundled insurance they would not pay a five thousand dollar claim, that tooka week with no water for two weeks. I am looking for insurance now with a name I can depend on. Mike

    Reply

  • Charley McKee

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    Overall Rating Not Rated
    Price Not Rated
    Service Not Rated
    Claims Not Rated

    I bought a bundle insurance package with Grange three cars and the house, when the well collapsed they told me I had a potential claim when the insurance adjuster spoke with me and the well workers he could not get the information straight and continued to ask the same questions over and over giving me the impression he was stalling till he could figure a way out of paying the claim.With two hundred thousand dollars of bundled insurance they would not pay a five thousand dollar claim, that took a week with no water for two weeks. I am looking for insurance now with a name I can depend on. Mike

    Reply

  • Anthony Eppolito

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    Overall Rating 11111
    Price Not Rated
    Service 11111
    Claims Not Rated

    An insured of Grange rear ended me. In trying toresolve this matter we had no desire to involve an attorney. Maleen and others in the claims department treated my case less with good customer service and more like we were adversaries. This caused me to now seek representation rather then try to resolve this on my own.

    Reply

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