http://www.carinsuranceguidebook.com/geico-review/ What Your Agent NEVER Told You Thu, 29 Jul 2010 15:31:43 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.carinsuranceguidebook.com/geico-review/comment-page-1/#comment-578 M McCloud Tue, 29 Sep 2009 22:54:52 +0000 http://carinsuranceguidebook.com/?p=173#comment-578 Sounds like my experience when switching from Allstate to Geico....except for one small thing: I knew that I had two speeding tickets from two years before I signed up with Geico and wanted to make sure that these were reflected in my rate, so after getting an online quote I called customer service (just like the writer) to verfy that the rate was accurate. After confirming with the salesperson (a guy named Jason) two different times that they had checked my MVD record and that these tickets were reflected in the rate I agreed to purchase the insurance. I received and signed all my documentation in a timely manner and even began telling my friend hat a grat deal I had receivd by switching to Geico (as cliche as that was), I was really pleased with the service and pricing.....until a week ago. Just over a month after signing up with Geico I received a letter from their underwriting deprtment notifying me that my insurance had been terminated due to the two tickets I repeatedly asked th salespersn about. Not only had they terinated my current policy, they aso included a new rate quote for a policy from an associated Geico entity offering me a new rate (supposedly taking into account the two tickets) which was higher than the rate I had with Allstate to begin with. At first I was geatly impressed with Geico, but unfortunately I am now left feeling like a victim of bait and switch and will most likely do everything in my power to keep my friends and family from being subjected to the same low-handed tactics. Geico Sucks! Sounds like my experience when switching from Allstate to Geico….except for one small thing: I knew that I had two speeding tickets from two years before I signed up with Geico and wanted to make sure that these were reflected in my rate, so after getting an online quote I called customer service (just like the writer) to verfy that the rate was accurate. After confirming with the salesperson (a guy named Jason) two different times that they had checked my MVD record and that these tickets were reflected in the rate I agreed to purchase the insurance. I received and signed all my documentation in a timely manner and even began telling my friend hat a grat deal I had receivd by switching to Geico (as cliche as that was), I was really pleased with the service and pricing…..until a week ago. Just over a month after signing up with Geico I received a letter from their underwriting deprtment notifying me that my insurance had been terminated due to the two tickets I repeatedly asked th salespersn about. Not only had they terinated my current policy, they aso included a new rate quote for a policy from an associated Geico entity offering me a new rate (supposedly taking into account the two tickets) which was higher than the rate I had with Allstate to begin with. At first I was geatly impressed with Geico, but unfortunately I am now left feeling like a victim of bait and switch and will most likely do everything in my power to keep my friends and family from being subjected to the same low-handed tactics. Geico Sucks!

]]> http://www.carinsuranceguidebook.com/geico-review/comment-page-1/#comment-548 shaniqua lowery Wed, 02 Sep 2009 18:25:59 +0000 http://carinsuranceguidebook.com/?p=173#comment-548 i luv you lizardd!! i luv you lizardd!!

]]> http://www.carinsuranceguidebook.com/geico-review/comment-page-1/#comment-547 LS Sat, 29 Aug 2009 01:10:50 +0000 http://carinsuranceguidebook.com/?p=173#comment-547 recently switched to GEICO because of EXCELLENT Customer Service (not because the cavemen convinced me- annoying ad, really!) Customer Service seems to translate throughout the company- or at least to all the different department I talked to, not just Sales. Other companies usually have good customer service in Sales and drops the ball in other departments, but this does not seem likely with GEICO. Hopefully this company maintains this Customer-focused culture. recently switched to GEICO because of EXCELLENT Customer Service (not because the cavemen convinced me- annoying ad, really!)
Customer Service seems to translate throughout the company- or at least to all the different department I talked to, not just Sales. Other companies usually have good customer service in Sales and drops the ball in other departments, but this does not seem likely with GEICO. Hopefully this company maintains this Customer-focused culture.

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