Comments on: GEICO Customer Reviews

By: Randy J

Randy J — Wed, 28 Jul 2010 21:38:34 +0000

I have done a lot of shopping around trying to save money on my car insurance. For the same policy, GEICO’s prices are BY FAR the best I have encountered. Their service is also good. You can always reach someone when you need them. The website is easy to maneuver – you can model changes to your policy and see how it will impact your price. The only claim that I had to submit through GEICO was a glass claim for a new windshield. The process was very easy (entirely online) and my new windshield was installed within days at my convenience. The claim was taken care of quickly and easily. Overall I am happy to be with GEICO but I will continue to shopr around every time my policy renews.

By: B Wolfson

B Wolfson — Wed, 28 Jul 2010 18:01:52 +0000

Geico does the job. We have had our car insured with Geico for the last 5 years now, after we were sucked in by the advertising. However, I have nothing but the highest praise for them.

In the 3 years in which we didn’t make a claim, they offered a good and increasing discount each year for not making a claim. Last year when we got burgled, they were very friendly and helpful, and we received a very generous payout in less than two months.

We do pay more than average for our yearly premium, but the safety of mind that Geico provides is absolutely worth it. The call center staff are very calm and always on hand to answer any queries; we’ve never had to wait more than 10 minutes for our call to be answered.

By: Z Szabo

Z Szabo — Sat, 24 Jul 2010 05:08:03 +0000

Geico is a stable insurance company that I have been dealing with for over 3 years now. I am not a big fan of insurance in general, and I only purchase it when I absolutely need it.

That said I have been happy with Geico, their service is prompt and the people I talk to are always friendly. Each time that I needed assistance with things like changing my plan, or making inquiries I was taken care of very quickly, while the representative I spoke with was also quite helping.

My questions were answered accurately, not ambiguously. I have never had to make a claim thus far with Geico, but I have a feeling that If I did, I would have no problem. The deductible that I would need to pay could be lower, but I am generally happy with my coverage.

This may sound silly, but the reason I decided to switch to Geico in the first place was because I saw their advertisements on television, with the little Gecko. I can say that most of the representatives at Geico are just as charming as that little Gecko, I am pleased to have Geico as my insurance provider, and I have no plans to switch anytime soon.

The insurance industry is far from perfect, but having Geico in it makes it a bit better. The only reason that I might ever consider switching companies is to get a better rate.

By: andy

andy — Fri, 09 Jul 2010 02:48:47 +0000

I do not recommend Geico insurance. I have had a clean driving record since I have been a custome with Geico for the past 5 years. I have always paided my bills on time. I moved to a new city and had my car broken into. I had a $2000 built in gps and they did not cover anything that was stolen or the window that was broken. They never disclosed the information I needed to know about paying extra for non factory parts that were installed. I am no longer a customer with them and do not reccommend them to anyone.

By: David McKinney

David McKinney — Sun, 27 Jun 2010 00:08:38 +0000

anyone that has had a traumatic brain injury through the fault of a Geico insured driver and not yet received payment, please contact local and federal law enforcement. I am not an attorney or law enforcement. I am simply an individual that has had their life financially and medically changed for ever and Geico has yet to pay me a dollar. someday insurance companies will actually be held accountable for their actions and/or inaction.that will never happen until people stand up for their rights.I am tired of hearing people complain about this and that related to an insurance company. involving law enforcement when appropriate is alot more productive then complaining to the company taking advantage of your situation.

By: E. Glasner

E. Glasner — Fri, 27 Nov 2009 18:43:41 +0000

Overall, the experience has been positive. The ability to secure coverage was very easy. I simply called the 800 toll free number and spoke with an operator. While on the telephone, the operator was able to look up all of the necessary information about the vehicles, driving history, accident history, and was able to immediately issue coverage. The only drawback I felt was present was the cost associated with the coverage. While the commericals promote how Geico’s costs for coverage are lower than anyone else’s, I am not completely confident about this claim. Also, a big plus was the ability to obtain a discount if you allow Geico to do an electronic transfer of funds from you checking account. This was great as it does prevent missing a payment and having to go through the inconvenience of sending out a monthly payment or remembering to make the monthly payment.

By: Payam Sadeghi

Payam Sadeghi — Tue, 08 Sep 2009 01:46:56 +0000

I have used Geico for YEARS and have never had a problem with them. 2 years ago my I wrecked my SUV and made a mess. We had an estimate within a few days and a rental car as soon as it happened. They were WONDERFUL!Everyone we talked to was very knowledgeable and always polite. I have lived in 3 different states so far and excellent service with all of our moves.

Last night I took my father to the ER and left the lights on in the truck. I called Geico and they had someone at the hospital within 30 minutes to jump us off. I would definitely recommended Geico to all who read this review and their prices are usually the lowest too. Im glad to be with this company and will stay with them as long as their services stay high quality and great.

They are WONDERFUL!!

By: Donald Cole

Donald Cole — Sat, 05 Sep 2009 19:46:43 +0000

WATCH OUT! GEICO IS UNFAIR TO SENIOR CITIZENS.

Geico it has been a great cruise for 49 years, but now because of unfair premium raises I will have to leave you.

Here is the history of the last two years 6 Months premiums for 2 cars to show what I mean.

Mar 2008 $692.50
Aug 2008 $719.90
Mar 2009 $808.90 March 31 I was 75
Aug 2009 $1055.10 August 10 my wife was 75

Now this retired sailor will have to sail to a lower price insurance harbor $671.94 for the same coverage. A savings of $583.16. I also will receive a discount on my house insurance.

Geico does not want us to mention the other company insurance name. I wonder why that is??

By: Dunn A.

Dunn A. — Sat, 05 Sep 2009 18:35:09 +0000

We selected GEICO after our previous insurer raised our rates to a usurious level. Through the years, they have been exceedingly easy to deal with, always provided the service we paid for, and went out of their way to insure that we were recompensed (including a refund of our deductible) by another insurance company when that company’s insured driver hit my daughter’s car one fall morning.

By: S Logan

S Logan — Thu, 20 Aug 2009 02:04:15 +0000

Geico has great customer service. They also have a good roadside assistance policy. The roadside policy is cheap and both times I have used it, they had a quick response and Geico picked up the bills. Geico is not like a lot of insurance companies these days. They don’t charge you to make payments. You can make them by phone, mail, internet or direct debit. I had an accident that was not my fault. Geico paid to have my car towed and had a rep out the next day to assess damages and I had a check for my totaled car in 3 days. My insurance premium didn’t go up!