They do not advertise like other insurance companies, which is why most have never heard of them. Instead, they market their home and auto insurance as a product in partnership with other companies. They believe that this method of selling, and the lack of spending on advertising, allow them to keep their insurance more affordable for their clients.
Even though they are not as known as the other insurance companies people hear about through advertising; they are still a good insurance company, and they have the awards to prove it. They have an “A” rating with A.M. Best for financial strength, stability and fiscal operations. They were also ranked by J.D. Powers and Associates as one of the top 5 auto insurance companies for customer satisfaction in 2011.
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