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Archive for January, 2009

Cancel Your Car Insurance and Get a Refund

Written by Todd Clay. Posted in Research

When switching policies, why you should cancel your auto insurance and what happens if you don’t.

cancel car insurance 300x189 Cancel Your Car Insurance and Get a Refund

Cancelling your car insurance the right way.

If you’ve switched auto insurance policies, it’s time to cancel your car insurance. After all the hard work of shopping, quoting, and buying a new policy, you’re not finished with the process until you’ve cancelled your old policy. But why is it a big deal? More on that below.

Switching Auto Insurance Policies

You finally have that new policy where you’re saving hundreds of bucks on your car insurance. You might think that’s all there is. After all, don’t all these insurance companies talk to each other? Once you buy a policy from Company B, doesn’t Company B’s agent give Company A’s agent a call and tell them you switched your policy. If only things were that easy. Insurance companies are not responsible for that part – you are.

Fact is, once you switch policies, the old company doesn’t know anything about it. That means you’ll be double-covered, paying double premiums if you don’t cancel your old policy. One problem with this situation relates to the insurance companies. They don’t like it when there’s double coverage. If there’s an accident, there could be an issue about who will pay for the accident.

Worse yet, if you don’t pay the other premium, then the old company will cancel you for non-payment. That event goes on your credit report. Essentially, if you don’t cancel your old policy, it could affect your credit, your ability to get a MasterCard, finance a car, or even buy a new home. It’s that important. Bottom line – don’t let the policy cancel itself.

How To Cancel Your Old Auto Insurance Policy

It’s easy to cancel your auto insurance policy. Simply call your old insurance company and request to cancel your auto policy. Give a specific date for the end of your coverage. There’s no need to overlap coverage from the old policy to the new policy. For instance, if you have a new policy starting on February 25, then cancel your old policy effective February 25.

Each company operates differently. They may require you to sign a cancellation request, or they may allow you to just cancel it over the phone. It sometimes depends on your relationship with the company or agency. Check over the paperwork, sign whatever they want you to sign, then you’re done with the insurance company. If you’ve financed the car, make sure you update the bank with your new insurance company information.

By the way, insurance companies handle these things every day. Don’t feel bad about switching companies. After all, if they would have given you a better price or provided better service, then you wouldn’t be cancelling.

Get A Refund on Your Car Insurance Premium

Since auto insurance policies are six or twelve month contracts, you might be switching policies in the middle of the policy period. If you’ve prepaid for the policy either on a monthly, semi-annual, or annual basis, then they owe you some cash. When you’re on the phone with the old company, ask them about a “return on unearned premium”. That’s the money you’re owed for not finishing the contract. The good news is that most consumers have that money coming to them.

Don’t Drive Uninsured

Whatever you do, don’t drive uninsured. Make sure your new policy is in force before cancelling your old policy. It would be a shame to have an accident between policies. Don’t be a statistic – make sure you always have coverage if you’re driving a vehicle.

Was this article helpful? If so, leave a comment. If not, tell me what other consumers should know about cancelling their auto insurance.

Car Insurance Junk Mail

Written by Todd Clay. Posted in Research

How auto insurance companies market through the mail -

car insurance junk mail Car Insurance Junk Mail

This one came in my junk mail pile courtesy of Allstate.

Ever since I started writing for businesses, I’ve been intrigued by “junk mail”. The industry calls it direct mail, but consumers don’t seem to care.

Much of it ends up in the trash before any envelopes are opened. One industry-famous direct mail writer, Gary Halbert once said, “I am incessantly preaching the people of America sort through their mail while standing over a wastebasket?” Just think about how that makes the writer feel about their work.

Lots of Insurance Junk Mail

In 2007, according to the Direct Marketing Association (DMA), insurance companies spent $6.81 billion in insurance advertising through the mail. Not only that, but expenditures were expected to grow in the 7.6% per year through 2012. The few letters you saw was just a sample of the literal tons of paper, ink, and trinkets sent by insurance companies every year in an effort to gain your business.

So why do they do it? The DMA reported that insurance companies get back $8.15 for every dollar they spend through their junk mail campaigns. That means if Allstate sends out $1 million in direct mail, they expect to get back $8,150,000 in revenues from their efforts. That’s not a bad return on investment.

The Culprits, er, Insurance Direct Marketers

Most insurance direct mail comes from auto insurance companies. Think about it. For those of us who check our mailboxes, how many packages did you see from XYZ Life Insurance Company versus GEICO? If you think about it, auto insurance companies sent many more packages compared to any other type of insurance.

I’ve saved most of my insurance junk mail since starting this website (I know I’m a nerd). Granted, I’m only providing my anecdotal experience. However, from what I’ve seen, GEICO is the biggest direct mailer of the industry. I probably receive two pieces of GEICO mail for every one piece of mail from other insurance companies. I’m even getting stuff from GEICO after switching to their policy. (Someone needs to update their database.) Other companies I’ve seen in the mail were Progressive, Allstate, AAA, AIG, Farmers, and Countrywide.

What’s the Pitch?

There are several pitches insurance companies use in their direct mail campaigns. Typically, the value centers around price. After presenting the lizard or the cavemen, GEICO pushes savings more than anything else. The standby “15 Minutes Can Save You 15% on your Car Insurance” is always popular. Or the latest I saw from them “Millions of consumers will lose hundreds of dollars this year by failing to shop around for a better value on auto insurance.” also pushes their price over any other benefit.

Allstate recently sent this piece to me. “Your Enclosed Instant Access Savings Card Can Be Worth Hundreds of Dollars To You” was the teaser text on the front of the envelope. When I opened the letter, they enclosed a mock-credit card with a 1-800 number embossed on the front. Next to the attached card, a big font read “Average Annual Savings $353.00.” Again, price was the big draw.

Farmers tried a slightly different approach. Just under return address read the words “Do you love your agent?” But the primary teaser text was “The ‘Middleman’ could save you hundreds of dollars a year on your auto insurance.” Again, Farmers says I can save a few hundred bucks by going with them, but they pushed the agent relationship as well. They could be right. I haven’t received a Farmers quote for a few years.

Despite the success of the internet, direct mail is still alive and well. As long as insurance companies get an 8-1 return from their junk mail advertising, expect to see more lizards and good hands in your mailbox. As you recycle or chuck those annoying letters, keep this in mind. Those bold-lettered packages are subsidizing the relatively cheap letters you send via snail mail. See, junk mail is useful after all. Thanks, GEICO.

Do you have any thoughts about insurance junk mail? If so, leave a comment.